Legal
Privacy Policy
How Berkat Ilahi Resources collects, uses and protects customer information.
Effective date: 7 September 2026
1. Information We Collect
We may collect your name, phone or WhatsApp number, email address, delivery address, order details, payment references, enquiries and information you choose to provide when you contact or purchase from us. Our website may also receive standard technical information such as browser, device and basic usage data.
2. How We Use Your Information
We use customer information to answer enquiries, process retail and wholesale orders, confirm payment, arrange delivery, provide order or shipping updates, prevent fraud or misuse, improve our website and customer service, and send marketing messages only where permitted or requested.
3. Sharing of Information
We do not sell customer personal information. We may share only the information reasonably necessary with service providers involved in payment, hosting, communications, order fulfilment, courier or delivery services, and other providers needed to operate the store.
4. Cookies and Website Data
Our website and service providers may use cookies or similar technologies for essential site functions, security, analytics and shopping features. You may control cookies through your browser settings, although some website functions may then work differently.
5. Data Retention and Security
We keep personal information only for as long as reasonably necessary for orders, customer service, accounting, legal, security and operational purposes. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
6. Your Choices and Requests
You may contact us to ask about personal information we hold about you, request correction of inaccurate details, or request deletion where applicable and where we are not required to retain the information for legitimate business or legal purposes.
7. Third-Party Services
Links, payment providers, social platforms, couriers and other third-party services have their own privacy practices. Their handling of information is governed by their respective policies.
8. Policy Updates
We may update this Privacy Policy when our website, services or legal requirements change. The current version will be published on this page.
Kompleks Wilayah, Jalan Dang Wangi, 50100 Kuala Lumpur, Malaysia
WhatsApp / Phone: +60 11-2160 2014
Email: berkatmoderntrends@gmail.com